DwoodsWigs is not responsible for any packages that are lost/damaged in transit, incorrect addresses, unclaimed/refused packages, or lost/stolen packages marked "Delivered" by USPS. We try our best to ensure that products get delivered to customers on time, but please understand that once a package is out of our hands, there is nothing we can do. With that being said, please make sure all shipping addresses are entered correctly

All wig sales are final. Absolutely no refunds or exchanges.

I would recommend first time wig buyers to invest in a closure wig; because they're beneficial for everyday wear and require low maintenance compared to frontals. Frontal wigs require experience with lace and product for the most realistic experience.

At this time we don't offer installs.

Our wigs can last up to 2-3 years with proper care and minimum usage. In between those years you will need to replace the closure/frontal on your wig as the lace begins to bald.

The starting point of our units start at $300 this price will increase depending on the type/length/color/style of the hair.

Do not use cheap products on your extensions. Use sulfate free good quality products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your virgin hair once per week, but avoid using oil or heavy styling products. Basically, treat this hair like your own hair.